Awakened Innovations provides introductions (referrals) between service providers and nonprofits. You are operating as an independent business in all interactions.
If you experience a problem, your first step is to attempt to resolve the issue between yourself and the nonprofit.
If you are unable to resolve the issue, feel free to contact us. As with your for-profit clients, sometimes misunderstandings may happen between yourself and your nonprofit clients. We may be able to help with the communication. In the end, it is your responsibility to handle any problems with your contract.