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FAQs from Nonprofits

We know too many nonprofits who have been taken advantage of by service providers. The nonprofits may then resort to using volunteers, friends, or family for tasks and the work quality is subpar. We want to make sure that any service provider a nonprofit contracts with is high-quality and will do the job right the first time.
Tag: NPO

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Awakened Innovations provides a service to connect nonprofits with professional, high-quality, trustworthy service providers. In other words, when they need to contract out work, we help them find good people.

Category: NPO
Tag: NPO

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We specially select our service providers to make sure they want to work with nonprofits. Many service providers, for a variety of reasons, don’t want to work with them. We also vette our service providers to make sure they can do the work they promise.
Category: NPO
Tag: NPO

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We analyze previous work of the service providers.

In general:

  1. We look at previous work of the service provider
  2. We review online reputation
  3. We speak with 2 references who are able to verify that the service provider can perform the work they are offering
Category: NPO

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Yes. All services providers connected through this website are for-profit commercial services, not volunteers.

Category: NPO

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If you can find a volunteer to do high quality work for you, at no cost, you should use them. Many nonprofits struggle to find people who will do high-quality work for them for free.

Our service providers are specialists in their field and they will do the work right the first time.

Category: NPO

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That is entirely up to the service provider; however, the majority of our providers DO offer nonprofit discounts.

Awakened innovations encourages service providers to offer nonprofit discounts but does not require this.

Category: NPO

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Awakened Innovations is a matching service. We introduce nonprofits to our “nonprofit friendly” service providers. You negotiate your price with the service provider directly.

Category: NPO

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We are a for-profit corporation. Some individuals question this selection while others prefer to work with for-profits rather than other nonprofits. We simply provide a service to ensure nonprofits use good service providers to reduce the likelihood of problems.

Category: NPO

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Our service providers want to work with nonprofits and understand the budgetary constraints nonprofits operate under. So, they do what they can to keep costs down.

Businesses have to pay to get new customers. They simply pay us what they would pay to others.

Category: NPO

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Awakened Innovations receives our payment from the service providers. Once you agree upon a price for your project, there is NOT an additional fee added to cover our costs.

For example, if you want a website that usually costs $1500, you might negotiate to get it for $1000. That $1000 is what you will pay, there is not an additional fee to Awakened Innovations.

We do this for simplicity on your part. When you negotiate a price, you do not need to consider any additional costs from Awakened Innovations.

Category: NPO

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All service providers are independent businesses. We simply provide a connection between the nonprofit and the service provider.

At the same time, we vette our service providers. We select only nonprofit friendly providers and check that they can do what they are offering through our service.

We cannot guarantee that any specific engagement go as expected. It is your responsibility to select the right service provider for your specific needs. What we know is that the service provider can provide the service they offer through our site.

For example, if you identify a website developer, Awakened Innovations knows they can build quality websites. Different web developers, however, specialize in different types of websites. Some do quick and inexpensive templated sites, some use WordPress while others avoid WordPress, some do only custom work, some specialize in eCommerce sites. Some of vendors will build a website for a few hundred $’s, some have minimums of $1800 or $2500, one has worked on a website that cost over $500k. You need to select the one who can help with your specific needs.

Category: NPO

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That is certainly possible. However, by using this site, you agree not to do this. Additionally, Awakened Innovations can only continue to exist if we get money for our services. If you dishonestly cut us out of the loop, you harm the other hundreds or thousands of nonprofits who need this service.

Additionally, it would be worth questioning your choice to use a service provider who violates their promise to pay Awakened Innovations for this service.

Category: NPO

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Your first step is to try to work the issue out with the service providers. All our service providers want to work with nonprofits and support your mission.

If you are unable to resolve the issue directly with the service provider, feel free to reach out to us. These service providers do not work for us and are responsible for their own work product and the quality of their work; however, they have agreed to provide quality work and must do so. We may be able to help either resolve an issue or help both sides better understand the concerns of the other party.

Category: NPO

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FAQs from Service Providers

We get a referral fee from the service provider. You negotiate directly with the nonprofit for the project. After you agree upon a price, complete the work, and get paid, we get our percentage.

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Awakened Innovations provides introductions (referrals) between service providers and nonprofits. You are operating as an independent business in all interactions.

If you experience a problem, your first step is to attempt to resolve the issue between yourself and the nonprofit.

If you are unable to resolve the issue, feel free to contact us. As with your for-profit clients, sometimes misunderstandings may happen between yourself and your nonprofit clients. We may be able to help with the communication. In the end, it is your responsibility to handle any problems with your contract.

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  • Comment on this FAQ

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    No.

    We connect service providers with nonprofits to conduct commercial business. We expect that you will charge for your services. If you don’t charge, we don’t get paid and can’t stay in business.

    There are other venues for nonprofits to find volunteer services. That is not the service Awakened Innovations is providing.

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    You are welcome to do so. It would be unusual for a service provider to ONLY get prospects through Awakened Innovations.

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    First, nonprofits do have money and many pay for services everyday. They are more conservative with spending money than most for-profit businesses.

    When we talk to our service providers who already work with nonprofits, some common themes emerge:

    1. They are looking for more prospects/clients
    2. They want to “give back”
    3. They can’t give their work away for free, but they believe that nonprofits should get high-quality service

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    Nonprofits are businesses. They need the same services that for-profit businesses need as well as some additional specific services.

    Check out our list of services on this page. All of these, and more, have been requested by nonprofits.

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    Nonprofits operate differently than for-profit businesses. By law, many decisions must go through their board of directors. The board may only meet monthly or even quarterly. This often makes decisions take longer.

    Go into the negotiation with this in mind and set your expectations.

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    First, this happens when talking to for-profit businesses, as well.

    Second, according to law, nonprofits must assign certain dollars to certain purposes and they are (essentially) unable to switch that. So, while a for-profit business might move money from one budget-line to another, this is generally not possible for a nonprofit.

    So, they may have money for one purpose and be legally unable to use that for your service.

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    Honestly, if you’re asking that question, you’re probably not a good fit for us.

    Our service providers work with nonprofits (and us) because they believe in the mission of nonprofits. Nonprofits fill valuable role by building/improving society.

    The passion in nonprofits is indisputable and usually beyond what you find in for-profit realm.

    If the idea of work with idealistic and passionate people to change the world appeals to you, let’s talk.

    If you’re just looking to make a buck, it is probably easier for you to do that in the for-profit realm.

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    Awakened Innovations connects service providers with nonprofits. Your pricing and work performance is exclusively your responsibility.

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